Privacy Policy

Last updated: 22 September 2025

This Privacy Policy explains how MMM Signature LLC (“Miruna,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or interact with www.miruna.io (the “Site”) or use any of our related services (collectively, the “Services”).

By accessing the Site or using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site and Services.

1. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last updated” date at the top of this page and, where required by law, notify you through additional means.

2. Information We Collect

The personal information we collect depends on how you interact with us. This may include contact details (name, email address, phone number, shipping/billing address), order details (purchase history, payment confirmations, delivery information), account details (username, password, preferences), and customer support messages. We also automatically collect device and usage data such as IP address, browser type, and interaction with the Site through cookies and analytics tools. We may also receive limited information from trusted partners like payment processors, shipping carriers, and marketing or analytics providers.

3. How We Use Your Information

We process personal information to fulfill orders, process payments, provide customer support, personalize your experience, send marketing communications (if you have opted in), and meet legal or regulatory obligations. We may also use this information to protect against fraud and improve our Services.

4. Cookies & Similar Technologies

Our Site uses cookies, pixels, and similar technologies to remember your preferences, analyze site traffic, and deliver personalized marketing. Most browsers accept cookies by default, but you can disable them in your settings. Some features may not function properly if cookies are disabled.

5. How We Share Information

We do not sell your personal information. We may share data with service providers (such as payment processors, shipping partners, and technology providers), comply with legal requirements, or transfer data in the event of a merger, acquisition, or business sale. Third parties are required to use your data only for the agreed purpose and to protect it appropriately.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal information, opt out of marketing, or withdraw consent where applicable. To exercise these rights, please email info@miruna.io. We may need to verify your identity before fulfilling your request.

7. Data Retention

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Security

We use industry-standard safeguards, including encryption and secure servers, to protect your data.

However, no online system can guarantee complete security. Please keep your account credentials confidential and notify us immediately if you suspect unauthorized use.

9. User-Generated Content

If you post reviews, comments, or other content publicly on our Site or social channels, this information will be visible to others and may be collected or used by third parties. We are not responsible for how others use this information.

10. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from minors. If we learn a child has provided data, we will promptly delete it.

11. International Users

If you access the Site from outside the United Arab Emirates, your information may be transferred and processed in countries that may not provide the same level of protection. We use appropriate safeguards when transferring data internationally.

12. Contact Us

For any questions or privacy-related requests, please contact us: MMM Signature LLC, Vision Tower,

Business Bay, 31st Floor, Dubai, United Arab Emirates, Email: info@miruna.io